BidClimb Refund Policy

Last Updated: August 30, 2026

This Refund Policy explains when refunds may be available for payments made through BidClimb, which is operated by Scraften LLC.

1. Payments for Website Listings

BidClimb allows users to submit websites and place paid bids for visibility on the BidClimb leaderboard.

Because leaderboard positions can change as a result of additional bids from other users, payment for a bid does not guarantee a permanent position, a specific number of clicks, traffic, leads, sales, or other business results.

2. Refunds

Payments are generally non-refundable once a bid has been successfully processed and the website listing has been submitted to the BidClimb platform.

However, BidClimb may provide a refund or other appropriate remedy when a payment was processed incorrectly, duplicated, or when a technical error prevented the purchased service from being provided.

3. Duplicate or Incorrect Charges

If you believe you were charged more than once for the same transaction or were charged an incorrect amount, please contact us as soon as possible with the transaction details so we can investigate the issue.

4. Technical Problems

If a technical issue prevents your paid listing from being processed or displayed as intended, please contact us. We may investigate the issue and, where appropriate, provide a refund or another reasonable resolution.

5. Refund Requests

To request a refund or report a payment problem, contact us using the email address below. Please include the email address used during payment, the website submitted, the approximate payment date, and any relevant transaction information.

6. Chargebacks

If you believe a payment was made in error, please contact us before initiating a payment dispute whenever possible. We will review legitimate payment concerns and work to resolve them.

7. Contact

Scraften LLC
1309 Coffeen Avenue, Ste 1200
Sheridan, WY 82801, USA
Email: support@bidclimb.com
Website: https://bidclimb.com